Why It Matters:
Your monitoring system vendor should share your goals for safety, efficiency, cost reduction, and environmental compliance. They should have no competing business objectives that might influence machinery health assessment results, system development, or technical support.
The Best Approach:
No vendor interested in long-term success would put their commercial concerns above your needs. However, you can eliminate this possibility by choosing a condition monitoring specialist that is independent from the vendor of spare parts for your machine. Simply stated, this avoids conflicts of interest. Be wary of any monitoring system vendor with interest in selling you maintenance services or components that are vital for machinery uptime.